02 / Services

Four services, each with a named deliverable and a stated cadence

Every apartment we take on sits inside the same four-service frame. Nothing is bundled into a vague monthly promise. Each line below states what you receive and how often.

  1. 01

    Listing preparation

    Deliverable
    Room-by-room copy, amenity matrix, house rules, cancellation terms, and a dated reference to the current photo set.
    Cadence
    One-time setup across 5 working days, then re-reviewed every 6 months.

  2. 02

    Property photography

    Deliverable
    Minimum 18 daylight frames, neutral warm grade, no staging props, plus a dated permission record kept on file.
    Cadence
    Initial shoot before publishing, one reshoot per year, versioned so retired frames are never shown.

  3. 03

    Availability updates

    Deliverable
    Calendar reconciliation across every connected channel, with a written change note for each block or release.
    Cadence
    Twice weekly by default, Tuesdays and Fridays at 09:40 EET. Daily is an add-on; evening and weekend gaps are covered by on-call.

  4. 04

    Occupancy reporting

    Deliverable
    Twelve-row statement of nights booked, nights available, ADR in UAH, occupancy percentage, and change against the same month last year.
    Cadence
    Owner copy sent on the third working day of each month, with the reconciliation date printed in the footer.

Fees for these four services are published in full. Fee scope Operating standard Ask about your apartment

03 / Operating standard

Three records stand behind every apartment we manage.

Each one runs on a fixed cadence, has a named owner inside the desk, and produces a copy for the landlord. Nothing about an apartment's status lives only inside a message thread.

  1. 01

    Availability log

    Calendar state is reconciled against the live listing every Monday and Thursday, with blocked nights, rate changes and minimum-stay rules written to the same log. Any gap between the log and the listing is corrected the same day.

    Reconciled Mon and Thu · daily available as an add-on

  2. 02

    Permission record

    Building rules, entry arrangements and written consent for photography or access are filed before the first frame is shot. If a building changes its terms, the record is updated and the listing is adjusted to match.

    Dated and versioned · re-checked each quarter

  3. 03

    Photo refresh cycle

    Frames are re-shot every twelve months, or sooner if furniture, layout or the building exterior changes. New sets are dated so older images are retired rather than left to circulate.

    Refresh every 12 months · minimum 18 frames

All three records feed the monthly occupancy report. See what the management fee covers.

04 / Fees and scope

Published fees, stated in full

Two charge lines only: a one-time preparation fee per apartment and a management percentage of gross booking value. Photography and the twice-weekly availability reconciliation sit inside them.

Fee schedule · indicative for 2026 · amounts in UAH
Line Basis Indicative Charged
Listing preparation Per apartment, one time 4,500 to 7,500 On publication
Property photography Per apartment, 18 frames minimum inside prep fee On publication
Management fee Share of gross booking value 18% to 22% Monthly, after checkout
Availability updates Twice weekly, Mondays and Thursdays no extra charge Within management fee
Occupancy reporting Owner copy, monthly close no extra charge Within management fee

Included in the fee

  • Listing copy, versioned photo set and calendar setup
  • Rate and minimum-stay tuning against the district benchmark
  • Guest messaging and check-in coordination on booked nights
  • Twelve-row occupancy report with ADR, occupancy and year-on-year delta

Not included

  • Deep cleaning, linen replacement and consumables
  • Repairs, furniture and appliance purchases
  • Platform commission charged by the booking channel
  • Daily availability updates, quoted separately as an add-on

Payouts reach the owner account by the 10th of the following month. Single tax payer; VAT is not added to these figures.

Request the written fee quote for your apartment

05 / Next step

Hand over the keys to a written operating standard

Send the apartment address and room count. You receive a prep quote, a photography slot and the fee schedule in writing, usually within one working day.

Request a quote Review the fee scope

Desk hours Mon to Fri, 09:00 to 18:00 EET · +380 666 267 5700